Contact Us

Get in Touch

Need help with LensTwo? We can assist with account access, billing, generation issues, prompt workflow questions, policy requests, and business inquiries.

Email Support

For support, feedback, or general questions:

Email: [email protected]

We usually reply within 1 to 2 business days.

What We Can Help With

Account and Billing

• Credit usage and pricing questions
• Subscription, renewal, and invoice requests
• Payment failures or duplicate charges
• Refund-related requests

Product and Technical Support

• Text-to-image or image-to-image issues
• Failed tasks, slow processing, or missing outputs
• Upload problems, prompt workflow questions, and bug reports
• Login, account access, or browser compatibility issues

Policy and Privacy Requests

• Acceptable use or moderation questions
• Privacy and data-handling requests
• Terms, billing, or account policy clarification

Business and Partnerships

• Partnership opportunities
• High-volume or team usage
• Integration discussions
• Promotional or affiliate inquiries

What To Include

To help us resolve your issue faster, please include:

• The email address associated with your account
• The page URL or feature where the issue happened
• A task ID, order ID, or payment reference if available
• A short summary of what you expected and what happened instead
• Screenshots or error messages when relevant

Helpful Links

• Pricing
• About Us
• Acceptable Use Policy
• Privacy Policy
• Terms of Service

Final Note

We read every message and use support feedback to improve the product. If something is unclear, broken, or missing, tell us directly.