This policy explains what information we collect, why we collect it, and how we handle prompts, uploads, generated images, account data, and billing records when you use LensTwo.
LensTwo is an AI image generation and editing platform. We collect only the information reasonably needed to operate the service, support users, prevent abuse, and comply with legal obligations.
This can include your email address, profile details, login identifiers, and other information you provide when creating or managing an account.
We use it to:
If you make a purchase, billing and payment-related information may be processed through our payment providers. We may retain transaction records, invoices, and billing metadata needed for accounting, fraud prevention, and support.
We do not intentionally store more payment information than necessary.
When you use LensTwo, we may process:
We use this information to run the service, deliver results, troubleshoot issues, enforce our Acceptable Use Policy, and improve product reliability.
We may collect technical and usage information such as device type, browser type, IP address, session information, page interactions, and error logs.
We use it to:
If you contact us, we may keep the contents of your support request and our response history so we can resolve the issue and maintain service records.
Prompts, uploads, and generated results may be processed by our own systems and by trusted infrastructure or model providers that help us operate the service.
We may also use automated moderation systems, and in limited cases manual review, to investigate abuse, policy violations, or filter-evasion attempts.
We do not use individual customer content for model training without explicit consent.
We do not sell your personal information. We may share limited data only when necessary:
We retain information for as long as reasonably necessary to operate the service, fulfill transactions, resolve disputes, enforce policies, and comply with legal obligations.
Retention periods may vary depending on the type of data, but in general:
We use reasonable technical and organizational safeguards to protect account data, billing records, and generation-related data. No internet service can guarantee absolute security, but we work to reduce risk through access controls, monitoring, and infrastructure protections.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your data is handled.
To make a request, contact us using the details below.
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border data handling.
We may update this policy from time to time to reflect product, legal, or operational changes. When updates are material, we will post the revised version on this page and update the effective description as needed.
Questions or privacy requests can be sent to:
Company: LensTwo
Email: [email protected]
Website: LensTwo official site